Introduction
AboutUs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our removal services, or interact with us in any capacity. By using our services or website, you consent to the practices described in this policy.
Information We Collect
Information You Provide
We collect information you voluntarily provide to us, including:
Contact information (name, email address, phone number, company name)
Case information shared during consultations and engagements (content URLs, screenshots, platform details)
Payment and billing information (processed securely by third-party payment providers)
Communications (emails, form submissions, feedback, and meeting notes)
Information Collected Automatically
When you visit our website, we may automatically collect:
Device and browser information (browser type, operating system, screen resolution)
Log data (IP address, pages visited, referring URLs, access times)
Cookie and tracking data (session identifiers, preferences, analytics data)
Information From Third Parties
We may receive information from third-party sources such as referral partners, limited to professional contact information and publicly available data relevant to your case.
How We Use Your Information
Service Delivery
We use your information to assess, scope, and execute content removal engagements, communicate case progress, and deliver removal verification reports and evidence documentation.
Business Operations
We use your information to process payments, maintain engagement records, respond to inquiries, and improve our services.
Legal Compliance
We may use your information to comply with applicable laws, respond to lawful requests from authorities, and protect the rights and safety of AboutUs and our clients.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
Service providers: Third-party vendors who assist in payment processing, analytics, or platform enforcement, bound by confidentiality obligations
Legal requirements: When required by law, court order, or governmental authority
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate notice
Confidentiality
All case details, client identities, and engagement information are handled under strict confidentiality. We will not disclose your involvement with AboutUs to any third party without your explicit written consent, except as required by law.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain engagement records, and comply with legal obligations. Evidence documentation is retained for a minimum of 12 months after engagement close.
Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Lodge a complaint with a relevant data protection authority
To exercise any of these rights, contact us at support@aboutusforyou.com.
GDPR — European Users
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to be forgotten. Our legal basis for processing your data is contractual necessity, legitimate interest, and in some cases, your explicit consent.
Cookies
We use cookies to improve website functionality and analyze traffic. You may disable cookies through your browser settings, though some features of the website may not function correctly as a result.
Security
We implement industry-standard security measures to protect your personal information, including encryption, access controls, and secure data storage. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.
Contact
For questions or requests regarding this Privacy Policy, contact us at: support@aboutusforyou.com aboutusagency.com
